Credentialing Platform Outage

Incident Report for Andros

Resolved

This incident has been resolved.
Posted Mar 16, 2022 - 10:59 EDT

Monitoring

The services are operational again, and we are monitoring them.
Posted Mar 16, 2022 - 10:45 EDT

Update

We are continuing to investigate the issue, but services have largely recovered.
Posted Mar 16, 2022 - 10:36 EDT

Update

We are continuing to investigate this issue.
Posted Mar 16, 2022 - 10:21 EDT

Update

We are continuing to investigate this issue.
Posted Mar 16, 2022 - 10:20 EDT

Investigating

We are currently investigating this issue.
Posted Mar 16, 2022 - 10:13 EDT
This incident affected: Credentialing Platform (Web Portal, Business Intelligence - Files page, Business Intelligence - Reports (Monitors, Expirations, Turnaround Time), Provider Application).
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