Web application down

Incident Report for Andros

Resolved

This incident has been resolved.
Posted Feb 10, 2020 - 21:05 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 10, 2020 - 20:29 EST

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 10, 2020 - 20:28 EST

Investigating

The web application is experiencing a problem and is currently down. We are investigating the issue.
Posted Feb 10, 2020 - 20:02 EST
This incident affected: Credentialing Platform (Web Portal, Business Intelligence - Files page, Business Intelligence - Reports (Monitors, Expirations, Turnaround Time), Provider Application).