androsCredentialing degraded performance

Incident Report for Andros

Resolved

This incident has been resolved.
Posted Apr 26, 2022 - 19:28 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 26, 2022 - 19:12 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 26, 2022 - 17:46 EDT

Investigating

We are currently investigating this issue.
Posted Apr 26, 2022 - 15:12 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 26, 2022 - 14:52 EDT

Investigating

We are currently investigating this issue.
Posted Apr 26, 2022 - 13:26 EDT
This incident affected: Credentialing Platform (Web Portal, Business Intelligence - Files page, Business Intelligence - Reports (Monitors, Expirations, Turnaround Time), Provider Application).